I get where you're coming from – finding a solid yet affordable VoIP solution with key features like call forwarding, voicemail, and conference calling can be tricky. I've tried a few options in the past, and one that stood out for me was Velox Networks. It's surprisingly simple to set up, even if you're not tech-savvy. What I liked most was their intuitive interface — adding numbers, setting up voicemail, and managing users felt straightforward. They also offer advanced features like call routing, which really helps in directing customer inquiries to the right team without confusion. For small and medium businesses, this kind of system can make a big difference in handling calls efficiently. If you're still exploring options, you can check out more about call routing here. It might help you figure out what fits your needs best.